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: Support : FTP
: Step 1 : Step
2 : Step 3
Support
![[FTP 101]](images/ftp101.gif)
Upload & File Operations
After you are connected to yourdomain.com, you can
transfer your webpage file(s). Let's look at the some of the things you
can do with WS_FTP LE...
- These are the buttons that execute basic file operations.
- ChgDir: [Change Directory] -- Push to go to another
directory
- MkDir: [Make Directory] -- Push to make a
directory
- View: [View File] -- Push to view the selected
file's contents.
- Rename: [Rename File] -- Push to rename the selected
file.
- Delete: [Delete File] -- Push to delete the selected
file.
- Refresh: [Refresh View] -- Push to refresh the
directory list.
- DirInfo: [Show Dir Info] -- Push to view current
directory information.
- These buttons are for transferring files.
- Push "<-" to download the selected file on the server
to your computer.
- Push "->" to upload the selected file on your
computer to the server.
- Keep this set to "Auto" for most file
uploads.
- This is where the program tells you what it is doing.
- Click this button to view the WS_FTP log. This is very helpful in
solving connection problems.
- The HELP button is very useful. This feature was not available on
the earlier version of LE. This is the first place to go when you have
problems.
Uploading...
Uploading files consists of the basic file operations that are
discussed above. Follow these instructions to upload a web page to yourdomain.com:
- Connect to yourdomain.com.
- Change the local directory to the directory that contains the files
to be uploaded.
- Click ChgDir on the left side of the window.
- Enter the path of the files to be uploaded from your computer in
the textbox.
- The files to be uploaded will appear in the left section of the
window.
- Select the files to transfer to the server in the left window, and
click the "->" button.
- Watch the message box at the bottom of the window, if an error
occurs, start over. Something may have been overlooked.
WS-FTP Problem Solving
- Try the Q&A page first.
This is a collection of the most common problems experienced by our
users.
- If WS_FTP won't work properly, look for help in the help file
included with WS_FTP. There you will find helpful tips and
tricks.
- You could try technical help at: www.ipswitch.com.
They have a database of common problems, and how to solve them
- Contact us. Please include specific information about the problem, such as: (1)
Error Numbers, (2) Operating System, and (3) Operation tried. Messages
will be answered as quickly as possible.
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